Practical training

At BVCM, you can choose from an extensive range of practice-oriented training courses in credit management. Our teachers and trainers know the practice from their experience within various service companies: financial institutions, and non-profit organizations.

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Effective approach

Small groups distinguish the training courses of BVCM. Our trainers make the participants jointly responsible for their success, and all training courses are aimed at personal development. In addition, the assignments and role plays are based on their practice. The trainers actively share knowledge and experiences with the students and provide the participants with practical objectives.

Training at BVCM
All BVCM training courses are interactive and practical: you receive tools and techniques that you can immediately use in your daily work. Even after the training, you can continue to benefit from our feedback and advice, and if desired, we provide on-the-job coaching. Because we map out your work situation and learning goals in advance, the training always fits seamlessly with your daily practice.

Day parts and rate

It concerns two half-days, including lunch. The price per participant is €495- for BVCM customers and €595- for non-customers. This amount is exclusive of VAT, including lunch and course materials.

Cancel/move participation.
If you are unexpectedly unable to participate in the training, you can cancel your registration free of charge up to 5 working days before the start of the training. In case of cancellation later than five working days before the training, we will charge 25% of the training price.

Cancellation by BVCM
If fewer participants exist, BVCM can cancel a course or move it to another date. We realize this can be unpleasant and try to develop an alternative where possible.

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  • Legal aspects

    Get the maximum result from every phone call and achieve structurally better results: lower DSO (Days Sales Outstanding), better image and less customer turnover.

    Startdatum:05 May 2022

    Duur:10.00h - 16.00h

    Doel:Lower DSO

  • Figures and KPIs for effective receivables management

    Get the maximum result from every phone call and achieve structurally better results: lower DSO (Days Sales Outstanding), better image and less customer turnover.

    Startdatum:05 May 2022

    Duur:10.00h - 16.00h

    Doel:Lower DSO

  • Collecting by phone

    Get the maximum result from every phone call and achieve structurally better results: lower DSO (Days Sales Outstanding), better image and less customer turnover.

    Startdatum:05 May 2022

    Duur:10.00h - 16.00h

    Doel:Lower DSO

  • Conversation and negotiation techniques

    Get the maximum result from every phone call and achieve structurally better results: lower DSO (Days Sales Outstanding), better image and less customer turnover.

    Startdatum:05 May 2022

    Duur:10.00h - 16.00h

    Doel:Lower DSO

  • Credit analysis and credit acceptiate

    Get the maximum result from every phone call and achieve structurally better results: lower DSO (Days Sales Outstanding), better image and less customer turnover.

    Startdatum:05 May 2022

    Duur:10.00h - 16.00h

    Doel:Lower DSO

  • Customized training

    Get the maximum result from every phone call and achieve structurally better results: lower DSO (Days Sales Outstanding), better image and less customer turnover.

    Startdatum:05 May 2022

    Duur:10.00h - 16.00h

    Doel:Lower DSO

  • Communications with customers and colleagues

    Become a full sparring and discussion partner for all your internal and external customers. Learn conversation techniques, conflict management, complementary thinking and working, reflecting and ‘thinking in opportunities’.