With Business Process Outsourcing, we take care of all your credit management processes.

You can confidently outsource the entire invoicing and debtor management to our experts. From sending the invoice, following up with customers on your behalf, to processing payments. 
 
Every customer has unique payment behavior and patterns. We can assist you in evaluating the risks, payment behavior, and creditworthiness of your customer(s), which will aid in improving cash flow and increasing the working capital of your organization.

Our flexible e-Invoicing and payment options simplify doing business with your customers, even on an international level. Our platform provides you access to the most comprehensive debtor management and collection tools to deal with overdue payments. It also includes customer service and dispute management for conflicts, along with up-to-date, transparent historical financial information and real-time status of payment data, which provides comprehensive support.
 
 

What can BVCM do for you

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A user-friendly platform that allows you to send electronic invoices and other critical financial documents. In addition to the fact that you can significantly reduce paper use in your organization, electronic invoicing has many more advantages.

Time and cost saving
BVCM offers a hassle-free online billing process. This SaaS solution easily connects to your ERP system without additional hardware and software. Your administration, therefore, remains leading. With a click of the mouse, you can start saving on your shipping and billing costs (soon by 60 to 70 per cent), increase your customer retention and decrease your DSO (Days Sales Outstanding) by at least 20 per cent. Thanks to our track and trace module, you can see your invoice's status.

Calculate your ROI
The (free) spreadsheet below gives you insight into the efficiency of your current process. Discover how an e-Invoicing solution from BVCM can help you reduce costs and improve cash flow. 

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Do you want to focus more on your core business? Then outsource your debtor management (partially) to BVCM. Our professionals approach your debtors in a customer-friendly manner, both in writing and by telephone.

We optimize the processes and monitor the coordinated policy by regularly evaluating our customers. In addition, our software allows you to view the current file 24/7. Thanks to our knowledge and experience, we can achieve excellent results for you, resulting in lower DSO (Days Sales Outstanding) and fewer depreciations.

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Efficiently manage your debtors with BVCM's flexible credit management software package: the solution for effective, cost-conscious online credit management. You have the solution for carefree debtor management with well-organized communication lines and accurately configured debtor groups.

Moreover, with BVCM's credit management software package, everyone in the organization always has access to the same information. No one has to search for the latest status anymore: the entire current debtor history can be found in the debtor file. This way, all your employees have insight into invoices, appointments and complaint handling at a glance.

Predefined workflows automate processes in an instant and automatically schedule (follow-up) tasks. You will find helpful management information on the clear dashboard, such as accurate DSO (Days Outstanding Sales) development overviews, customer ageing analyses, and cash flow forecasts.

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Do you want increased working capital?
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Benefits of Business Process Outsourcing

When you choose BVCM, you will experience the following benefits.

e-Invoicing

  • Easy to link to your ERP system
  • Increase customer retention
  • Track and trace module
  • Accessible 24/7
  • SaaS solution

Outsourcing

  • Assured of continuity
  • Lower DSO
  • Time and cost saving
  • Higher customer satisfaction
  • Improving liquidity

Software

  • Clear dashboard
  • Accurate overviews and cash flow forecasts
  • Automated and scheduled workflows
  • Effective dispute management
  • e-Invoicing

    • Easy to link to your ERP system
    • Increase customer retention
    • Track and trace module
    • Accessible 24/7
    • SaaS solution
  • Outsourcing

    • Assured of continuity
    • Lower DSO
    • Time and cost saving
    • Higher customer satisfaction
    • Improving liquidity
  • Software

    • Clear dashboard
    • Accurate overviews and cash flow forecasts
    • Automated and scheduled workflows
    • Effective dispute management

Our references

  • Najim El Akhssassi

    RCI Financial Services

    "Over the course of the year, we have established a great partnership with BVCM for both our Credit Management and Customer Service activities."

  • Peter van Dijk

    Kuehne Nagel

    "After visiting several collection agencies, we chose BVCM as our preferred partner. It became clear from our conversations that we were dealing with a well-organized collection agency that complemented our collection process."

  • Elvira de Rijk

    Brunel

    "For years, Brunel has been utilizing BVCM's credit management services with complete satisfaction, including pre-collection, collection, secondment, and recruitment & selection. BVCM is considered an extension of Brunel's own activities, providing solutions to almost all situations."

Frequently Asked Questions

Billing

Yes, so far we have connected 700 different accounting packages. Are you in doubt whether a link with your package is possible? Send an email to info@bvcm.nl. We are happy to help you.

You can invoice electronically within 2 weeks worldwide. During that time we will realize the link with your accounting package and the platform has been set up according to your wishes and requirements.

The biggest advantage is that all updates and maintenance are performed for you. This saves you valuable work time (less FTE).

Your invoices are drawn up in accordance with the laws and regulations that apply in the country where your debtor resides or is established.

Your ICT employee only needs to offer us the opportunity to make the link to your accounting package. Besides that, you do not have to do anything. A maximum of 1 hour is required for this.

You can log in at any time, anywhere in the world. All you need is a browser and an internet connection.

 

You can track your invoices but also issue management & BI reports.

Yes absolutely. And in the event of changes, we will make the necessary adjustments for you. BVCM fully unburdens you in your billing process.

None. We ensure that all your customers are billed in the way they want.

That is incorrect. Sending invoices as PDF is digital invoicing which is also a possibility. Electronic Invoicing from BVCM offers many more delivery options. It allows you to send all your invoices according to the wishes of your customers, whether as XML or PDF, via scan & recognition or through a billing platform (such as Basware and Zoomit). Moreover, a PDF is not the safest format: the content can be tampered with and there is a lack of options to put an electronic (coded) signature on it, which guarantees the accuracy of the information.    

Yes, that's possible. You can even differentiate the payment link to customer type.

Yes, we provide local payment options in as many as 120 countries.

No, that is not necessary. The customer receives his invoice where and how he wants to receive it.

All delivery preferences for your debtor are possible, including the paper version.

 

You do not have to worry that you need to adjust your accounting package or process to use BVCM's Electronic Billing. Your personal information, process, and accounting software continue to prevail. You can also decide for yourself in what way you will use Electronic Invoicing: only for the electronic transmission of invoices or also for monitoring of invoices, reports, complaints and so on.

The link between your environment and Electronic Invoicing is structured so that attachments are always automatically sent to the debtor.

Electronic Invoicing offers the possibility to invoice from one platform on behalf of different subsidiaries. You can send the invoices in the own corporate identity of each operating company so that the individual look-and-feel is maintained.

Yes, and this issue is then offered in a way and where you want to receive it (CRM, ERP, e-mail, etc.).

We keep your invoices plus attachments for at least 7 years. This is set in Dutch law.

Yes, your customer can indicate their preferences via their account. You can do this yourself or have it done by the support department. Just what you prefer.

Yes, your customer can submit a complaint through their account. You can decide how and where you receive these complaints (in your CRM or ERP system, via e-mail, etc.).

Would you like more information about BPO?

Then contact us without obligation. We would happily discuss how Business Process Outsourcing can optimize
 your organization.