Privacy Statement
This privacy statement applies to the following legal entities of BVCM:- BVCM Collections B.V.
- BVCM People B.V.
Both entities are located at Hessenbergweg 83, 1101 CX in Amsterdam, the Netherlands. BVCM is responsible for the processing of personal data as outlined in this privacy statement.
BVCM Collections B.V. and BVCM People B.V. attach great importance to the protection of personal data. We take all necessary measures to safeguard your privacy and handle personal data with the utmost care. BVCM Collections B.V. and BVCM People B.V. comply with all applicable laws and regulations, including the General Data Protection Regulation (GDPR, Regulation EU 2016/679).
Our privacy statement includes the following information:
- To whom this privacy statement applies;
- Which personal data we process;
- What we do with your personal data;
- With whom we share your data;
- Your rights concerning your personal data;
- How you can contact us regarding privacy matters.
To whom does this privacy statement apply?
- Clients using the services of BVCM Collections B.V.;
- Debtors of clients of BVCM Collections B.V.;
- Applicants;
- Candidates;
- Visitors of the website, www.bvcm.nl.
Personal data we process for our services
BVCM Collections B.V. manages and processes the personal data of individuals whom we, on behalf of our clients, contact by telephone or in writing. We receive this data from our clients. Below is an overview of the personal data processed by BVCM Collections B.V.:
- First and last name;
- Gender;
- Date of birth;
- Address details;
- Phone number;
- Email address;
- Bank account number.
Personal data we process from our website visitors
BVCM Collections B.V. respects the privacy of all users of its websites. We use the following data based on consent given by users who fill out contact forms on our websites.
You may provide your personal data to request information or services, sign up for training, receive newsletters, or apply for a job vacancy.
In addition to the purpose for which you provided the personal data, BVCM Collections B.V. may use your data to inform you about products and services that may be relevant to you.
Personal data provided by users through the website:
- First and last name;
- Email address;
- Phone number;
- IP address.
Personal data provided by applicants, whether through the website:
- Address details (name, address, place of residence);
- Email address;
- Gender;
- Date of birth;
- Phone number;
- Résumé and cover letter (information about your education and experience).
- We use cookies on this website. Read more in our cookie statement.
Why do we process your data?
We process personal data to carry out our services, in compliance with applicable legal obligations. The personal data we collect from you is used solely for the purposes described in this Privacy Statement, unless we have obtained explicit consent from you for other purposes. The purposes of processing your data include, but are not limited to:
- Execution of our services;
- Optimizing our services;
- Improving our website;
- Maintaining relationships;
- Marketing purposes;
- Sending information upon request via the contact form;
- In the case of a job application; to assess your suitability for a specific position, record your availability, and invite you for an interview;
- To comply with our legal and statutory obligations.
We process your personal data on one or more of the following grounds:
- Necessary for the performance of a contract;
- Necessary for compliance with legal and statutory obligations;
- Consent (if required).
How long does BVCM Collections B.V. retain your personal data?
BVCM Collections B.V. does not retain your personal data longer than is strictly necessary to achieve the purpose for which your data is collected. We apply the following retention periods for the following categories of personal data:
- Personal data of debtors of our clients: 3 years;
- Personal data of our clients: 7 years;
- Personal data of website visitors: Browser session/cookies up to 24 months.
- Personal data of applicants: a maximum of 1 year with consent.
- At any time: you can manually delete cookies by following the removal instructions of your browser in the browser settings. Read more in our cookie statement.
Exchange of personal data with third parties
To carry out our services, it may be necessary to share your data with other parties / third parties. This can be both within and outside the Netherlands. We conclude a data processing agreement with companies processing your data on our behalf to ensure an equal level of security and confidentiality of your data. BVCM Collections B.V. does not sell your data to third parties.
What are your rights regarding personal data?
You are entitled to access, correct, or delete your personal data. Additionally, you are entitled to withdraw your consent to the processing of your personal data by BVCM Collections B.V. or to object to the processing.
You are entitled to data portability. This means that you can request BVCM Collections B.V. to send your personal data to yourself or to an organization designated by you in a computer file.
You can send a request for access, correction, deletion, or data portability of your personal data, request to withdraw your consent, or object to the processing of your personal data to privacy@bvcm.nl.
To ensure that the request for access is made by you, we ask you to include a copy of your identity document. The following data should not be visible on this copy:
Your passport photo;
- Machine-readable zone (MRZ), the strip with numbers at the bottom of your passport);
- Your passport number;
- Citizen service number (BSN).
- This is to protect your privacy. You can also use the app 'KopieID,' developed by the government, for this purpose. Through this app, you can easily black out the MRZ and indicate the purpose of processing. We will respond as soon as possible, but at the latest within 4 weeks after your request.
How do we secure personal data?
BVCM Collections B.V. treats its data and its protection with the utmost integrity. We take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. We work with With-secure (antivirus program), next-gen firewalls, backups, strong/complex passwords, a protected online environment through two-factor authentication, data encryption (network and disk encryption), and secure emailing via NTA 7516.
If you believe that your data is not adequately secured or if there are indications of misuse, please contact us via privacy@bvcm.nl.
Cookies
When you visit our website, we process your personal data with cookies. We use technical cookies to enable the website to function. Additionally, we use a program for website statistics, but we anonymize your data as much as possible. Read more in our cookie statement.
Amendments to the privacy statement
We reserve the right to change this privacy statement at any time, with or without notice. Therefore, we recommend that you regularly consult this privacy statement so that you are aware of any changes and adjustments within BVCM Collections B.V. and your data.
Complaints
If you have complaints about the processing of personal data by our office, please let us know through our Privacy Officer.
Mr. J. Groenewegen
privacy@bvcm.nl
BVCM Collections B.V.
Hessenbergweg 83
1101 CX Amsterdam
the Netherlands
You also have the right to lodge a complaint with the supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do this through: www.autoriteitpersoonsgegegevens.nl.
