BPO

With Business Process Outsourcing (BPO), we take care of all your credit management processes. You can outsource the entire invoicing and debtor management to our experts with peace of mind, from sending the invoice to processing the payments up to and including any legal measures.
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Every customer with associated payment behaviour is different. We can help you estimate the risks, payment behaviour and creditworthiness of your customer(s). With this, we improve the cash flow and increase your organisation's working capital.

With flexible e-invoicing, invoicing, and payment options, we ensure that doing business with your customers is simplified, also on an international level. Our customers get access to the most extensive debtor management and collection tools to take steps in the event of overdue payments. Customer service and dispute management in case of disputes are also part of the platform, which, in addition to up-to-date, transparent historical financial information and the current status of the payment data, can provide real-time support.

What can BVCM do for you

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A user-friendly platform that allows you to send electronic invoices and other critical financial documents. In addition to significantly reducing paper usage in your organization, electronic invoicing has many other benefits.

Time and cost saving
BVCM offers a worry-free online invoicing process. This SaaS solution easily interfaces with your current ERP system without additional hardware and software. Your administration, therefore, remains leading. With the click of a mouse, you already start saving on your shipping and billing costs (easily around 60 to 70 per cent), increase your customer retention and reduce your DSO (Days Sales Outstanding) by at least 20 per cent. Thanks to a dedicated track and trace module, you can see the status of your invoice.

Calculate your ROI now
The (free) spreadsheet below gives you insight into the efficiency of your current process. Discover how an e-Invoicing solution from BVCM will help you reduce costs and improve cash flow.

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Do you want to focus more on your core business? Then outsource (part of) your accounts receivable management to BVCM. Our professionals approach your debtors in a customer-friendly manner, both in writing and by telephone.

We optimize processes and monitor the aligned policy by regularly evaluating our clients. Moreover, our software allows you to view ongoing files 24/7. Thanks to our knowledge and experience, we can achieve excellent results for you and, therefore, a lower DSO (Days Sales Outstanding) and fewer write-offs.

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Manage your accounts receivable efficiently with BVCM's flexible credit management software package. The solution for practical, cost-conscious, online credit management. With well-organized lines of communication and accurately designed debtor groups, you have the solution for carefree debtor management.

Moreover, with BVCM's credit management software package, everyone in the organization always has access to the same information. Nobody has to search for the latest status anymore: the entire current debtor history can be found in the debtor file. Thus, all your employees have insight into invoices, appointments and complaint handling at a glance.

Predefined workflows automate processes and automatically schedule follow-up tasks. You will find helpful management information on the clear dashboard, such as accurate DSO (Days Outstanding Sales) development overview, customer age analyses and cash flow forecasts.

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Do you want increased working capital?

Benefits of Business Process Outsourcing

When you choose BVCM, you will experience the following benefits.

Outsourcing

When you leave your accounts receivable management to the professionals at BVCM, you will be assured of continuity. In addition, consider lower costs, more liquidity, reduction of your DSO and higher customer satisfaction.

e-Invoicing

Electronic invoicing from BVCM is accessible seven days a week, 24 hours a day and very user-friendly. It offers global links, is cost-effective and reduces DSO (Days Outstanding Sales).

Software

Quickly and easily monitor your accounts receivable can be done with BVCM's software. With this software, you can, among other things, work in the cloud, set up the most optimal work processes and have full in- and overview.

  • Outsourcing

    When you leave your accounts receivable management to the professionals at BVCM, you will be assured of continuity. In addition, consider lower costs, more liquidity, reduction of your DSO and higher customer satisfaction.

  • e-Invoicing

    Electronic invoicing from BVCM is accessible seven days a week, 24 hours a day and very user-friendly. It offers global links, is cost-effective and reduces DSO (Days Outstanding Sales).

  • Software

    Quickly and easily monitor your accounts receivable can be done with BVCM's software. With this software, you can, among other things, work in the cloud, set up the most optimal work processes and have full in- and overview.

Our references

  • Najim El Akhssassi

    RCI Financial Services

    "We hebben in de loop van het jaar een geweldige samenwerking opgebouwd met BVCM voor zowel ons Credit Management als onze Customer Service activiteiten."

  • Peter van Dijk

    Kuehne Nagel

    "Na verschillende incassobureaus op bezoek te hebben gehad is onze voorkeur uitgegaan naar de BVCM. Vanuit de gesprekken was al snel duidelijk dat we hier met een goed georganiseerd incassobureau te maken hebben die een aanvulling is op ons collectie proces."

  • Joris ten Westenend

    Sligro Food Group

    "Doorlopend afvragen waar je als klant behoefte aan hebt, goed luisteren en vervolgens inspelen op onze behoefte"

FAQ's

Billing

Yes, so far we have connected 700 different accounting packages. Are you in doubt whether a link with your package is possible? Send an email to info@bvcm.nl. We are happy to help you.

You can invoice electronically within 2 weeks worldwide. During that time we will realize the link with your accounting package and the platform has been set up according to your wishes and requirements.

The biggest advantage is that all updates and maintenance are performed for you. This saves you valuable work time (less FTE).

Your invoices are drawn up in accordance with the laws and regulations that apply in the country where your debtor resides or is established.

Your ICT employee only needs to offer us the opportunity to make the link to your accounting package. Besides that, you do not have to do anything. A maximum of 1 hour is required for this.

You can log in at any time, anywhere in the world. All you need is a browser and an internet connection.

 

You can track your invoices but also issue management & BI reports.

Yes absolutely. And in the event of changes, we will make the necessary adjustments for you. BVCM fully unburdens you in your billing process.

None. We ensure that all your customers are billed in the way they want.

That is incorrect. Sending invoices as PDF is digital invoicing which is also a possibility. Electronic Invoicing from BVCM offers many more delivery options. It allows you to send all your invoices according to the wishes of your customers, whether as XML or PDF, via scan & recognition or through a billing platform (such as Basware and Zoomit). Moreover, a PDF is not the safest format: the content can be tampered with and there is a lack of options to put an electronic (coded) signature on it, which guarantees the accuracy of the information.    

Yes, that's possible. You can even differentiate the payment link to customer type.

Yes, we provide local payment options in as many as 120 countries.

No, that is not necessary. The customer receives his invoice where and how he wants to receive it.

All delivery preferences for your debtor are possible, including the paper version.

 

You do not have to worry that you need to adjust your accounting package or process to use BVCM's Electronic Billing. Your personal information, process, and accounting software continue to prevail. You can also decide for yourself in what way you will use Electronic Invoicing: only for the electronic transmission of invoices or also for monitoring of invoices, reports, complaints and so on.

The link between your environment and Electronic Invoicing is structured so that attachments are always automatically sent to the debtor.

Electronic Invoicing offers the possibility to invoice from one platform on behalf of different subsidiaries. You can send the invoices in the own corporate identity of each operating company so that the individual look-and-feel is maintained.

Yes, and this issue is then offered in a way and where you want to receive it (CRM, ERP, e-mail, etc.).

We keep your invoices plus attachments for at least 7 years. This is set in Dutch law.

Yes, your customer can indicate their preferences via their account. You can do this yourself or have it done by the support department. Just what you prefer.

Yes, your customer can submit a complaint through their account. You can decide how and where you receive these complaints (in your CRM or ERP system, via e-mail, etc.).

Would you like more information about BPO?

Then contact us without obligation. We will be happy to work with you to see how BPO can be helpful to your organization.