At Motrac Intern Transport B.V., we've had a longstanding relationship with BVCM Collections. They prioritize direct communication with debtors and uphold commercial standards, charging for interest and their own costs. BVCM is a reliable partner that executes their services efficiently.
Vos Logistics' Romanian staff in Cluj-Napoca completed BVCM's English training courses on Communications with customers and colleagues & Debt collection by telephone. The training received positive feedback for its effective teaching method, useful tips, and role-playing activities.
We have built a great collaboration with BVCM over the course of the year, for both our Credit Management and Customer Service activities.
A few years back, our company needed a new debt collection partner. We met several agencies, but chose BVCM due to their well-organized approach and specific focus on our collection process. With around 6000 active B2B debtors and a dozen annual debt collection cases, BVCM provided a tailored approach for each case, and connected us with a dedicated contact person. Our partnership has been highly positive, leading us to success.